FAQ — Christian Desk Wellness + Product Support

Welcome! Here are the most common questions we receive about our posture tools, shipping, and our Christian-inspired approach to desk wellness.
If you ever need help, we’re always here to serve you.

1. Do I have to be Christian to shop at Smarty Logic?

No. Anyone can benefit from our posture-support and desk-wellness tools.
While our branding includes gentle, biblical-rooted encouragement, our products are designed for all desk workers, students, and remote professionals.

2. What makes Smarty Logic a Christian desk-wellness brand?

We design tools with believers in mind:

  • peaceful visuals

  • warm, Christ-centered encouragement

  • Scripture-softened routines

  • simple ways to incorporate prayer or reflection into your workday

Our goal is to help Christians experience less tension and more peace while working behind a screen.

3. Are all your products non-electronic and under 4 lbs?

Yes. Every item we sell is:

  • non-electronic

  • portable

  • lightweight (under ~4 lbs)

  • easy to use at home, school, or work

Our tools are intentionally simple and beginner-friendly.

4. How do I know which tool I need?

Here’s a quick guide:
Back soreness → Lumbar cushion
Neck/shoulder tightness → Massage balls + stretch strap
Foot soreness / circulation → Foot roller
General desk tension → Multi-tool bundles

If you need personalized guidance, message us anytime — we’re happy to help.

5. Are these tools safe to use at work or in public spaces?

Absolutely. Our tools are designed to be:

  • quiet

  • low-profile

  • desk-friendly

  • office-appropriate

Nothing vibrates, plugs in, or distracts others.

6. I’m new to desk wellness. Will I know how to use everything?

Yes. Each product includes simple, step-by-step instructions.
We also offer optional faith-filled routines to help you pause, breathe, stretch, and reset with Jesus throughout your day.

7. What payments do you accept?

We accept:

  • Debit & credit cards

  • Shop Pay

  • Apple Pay / Google Pay / Amazon Pay

  • PayPal

8. When will my order ship?

Most orders ship within 1–3 business days.
Tracking will be emailed to you automatically once your package is on the way.

9. Do you ship internationally?

Yes — we offer free worldwide shipping on most orders.

10. What is your return policy?

We offer a hassle-free 30-day return policy.
If something isn’t right, contact us and we’ll make sure you're taken care of.

See full details on our Return & Refund Policy page.

11. Can I track my order?

Yes — visit our Track Your Order page and enter your tracking number.
Updates appear automatically.

12. Why are faith lines included in some products or content?

We believe wellness is more than physical relief.
A gentle reminder of God’s presence can make even a busy workday feel more peaceful and centered.

We never preach — we encourage.